New feature on pending tickets
Feb 15, 2025
PrimaCaisse
On the new PrimaCaisse interface, it is now possible to put multiple tickets on hold.
As usual, start entering your receipt ticket, then click on "Hold".

You can then add a comment if necessary:

Your ticket will then be put on hold. To retrieve it, click on "Hold" in the top navigation menu and choose the ticket of your choice:

And click on cash out. You will then return to the cash register where you can either continue to modify your ticket to cash it out or put it back on hold.
Another advantage is that you can create your ticket at station 1 and pick it up at station 2.
Note that tickets "on hold" must be settled before the cash register is closed. If the customer has not come to pay you, it is possible to put it "on account" for payment across different days.